All courses
Digital Skills & Training
intermediate

Applying Digital Skills at Work: A Practitioner's Toolkit

From confident individual user to team digital multiplier - data-informed decisions, secure collaboration, and leading small-scale digital change.

About this course

For team leads, specialists, and officers ready to go beyond individual digital hygiene: read a dashboard critically, run a tool rollout your team will actually adopt, and respond to a security incident calmly. Builds on the free Digital Basics for Public Servants challenge; a self-paced bridge to the Executive Digital Leadership Programme's strategy-level work. Grounded in the European Commission's DigComp framework and the ITU Digital Skills Toolkit throughout.

Curriculum

From Digital User to Digital Multiplier
  • Why individual competence isn't enough8 min
    Preview
Data-Informed Decisions for Non-Specialists
  • Reading a dashboard or KPI report critically10 min
    Preview
Leading Small-Scale Digital Change
  • Running a tool rollout your team will actually adopt11 min
    Preview