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Digital Inclusion
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Building a National Universal Access Strategy

Coverage gaps, usage gaps, universal service funds, and intervention design — the full strategy toolkit for regulators and ministries.

About this course

For ministry officials, USF administrators, and regulators. Understand what universal access means now that the usage gap dominates, how universal service funds work (and why several underperform), how to map gaps credibly, and how to design supply- and demand-side interventions with honest M&E. Capstone: an intervention plan outline for your own country context.

Curriculum

Foundations & Funds
  • Universal access in the usage-gap era20 min
    Preview
Strategy, Interventions & M&E